palatines to america
german genealogy society

Palatines to America
German Genealogy Society
REFUND Policy

We stand behind our products and your satisfaction with them is important to us.  However, digital products are delivered via Internet download and we generally offer no refunds.  Physical products returned to us undamaged are eligible for refunds.

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

PalAm Privacy Policy Approved 1 August 2025