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Research Guidelines

4. What types of Requests will the Research Staff accept?
It is important to first confirm that the resources needed to fill your request are available to us. It is possible to determine this by contacting us to discuss your project by email or USPS mail at PO Box 141260, Columbus, OH 43214.

“Quick-Copy Request” Guidelines: A “Quick-Copy Request” should require approximately 30 minutes to process for mailing ten or fewer copies from a single source that the Patron has identified. (Seven or fewer if you live in Canada or Mexico.)

A Surname Check of the Index of the requested source can be done for one surname and copies made of the information found. Please note that U.S. Copyright Law limits copy orders to only one article or similar component per issue of a periodical. If your request involves a few more pages than the initial fee covers, you will be invoiced for the additional copies at $1.00 per page.

“Limited Research Request” Guidelines: Our experienced researchers will spend a minimum of one hour (or more, at their discretion, and dependent upon the availability of information) searching our resources and will then send you a report of findings and suggestions for further research.

This Request is limited to one person or family group. It should focus upon a single specific event or feature of the person’s life, such as his/her birth, marriage, immigration or death. We need a record of some event in his/her life that includes a date and a place. If you have ancestor charts or family group sheets, those are also helpful. Please do not send GEDCOM files or computer disks.

We cannot search for all persons with a certain surname, unless it is a very rare surname within a limited time period and place. If in doubt about whether your Request is appropriate, please contact us in advance through the email or USPS mail at PO Box 141260, Columbus, OH 43214.


1. What kinds of resources are found in the Palatines to America Collection?

2. How can we access the Palatines to America Collection?

3. Who may submit a request for research and/or photocopies?

4. What types of Requests will the Research Staff accept?

5. How do I submit a Request?

6. How many Requests may I submit at one time?

7. How soon will I receive the requested materials?


Palatines to America Office
PO Box 141260, Columbus, Ohio 43214
Phone: 614-267-4700 E-mail: Contact Us

Office Hours: Wednesday, Thursday from 10 am to 2 pm or by appointment